At FetchMark, customer satisfaction is our absolute priority. Because we want you to try our premium archiving tools completely risk-free, we offer a straightforward refund policy.
14-Day Money-Back Guarantee
If you subscribe to FetchMark Pro (Monthly or Annual plans) and find that the service does not fit your professional workflow, you are entitled to a full 100% refund within the first 14 days of your initial purchase. No questions asked.
How to Request a Refund
To request a cancellation and a full refund, simply email our billing support team directly at support@fetchmarkapp.com from the email address associated with your account.
Processing Time
Once processed, your premium subscription tier will be downgraded to the Free tier, and your refund will be automatically credited back to your original payment method (Visa, Mastercard, or mobile wallet) within 5 to 10 business days.